Communication in Palliative Nursing:

The COMFORT Model

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The COMFORT Model, the authors’ time-tested conceptual model for teaching palliative care communication, stands above all other curricula.

  • Evidence-based as it includes communication strategies, tools, and resources that have been tested with patients, families, and providers in clinical settings

  • Addresses health literacy, from the patient’s and family caregiver’s perspective, including attention to the nurse’s own health literacy

  • Proven to be teachable to interdisciplinary provider audiences and providers who: have reported high satisfaction with learning materials; have implemented innovative communication processes aimed at improving patient/family communication, and have activated changes in their personal communication practices

“It is written about and for the palliative care scene in the USA, but I think the principles discussed make it relevant elsewhere. If you work in palliative care and wonder whether your communication skills could be improved, or if you teach about communication in palliative care, then this book has a lot to offer."

—Roger Woodruff, IAHPC Newsletter